Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of petsmaker.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
S***n –
Thank You)
K***. –
Great product, tapered at bottom to fit into the average cupholder. Valve mechanism feels sturdy. Would recommend.
E***j –
Good trash can
S***y –
Excellent quality. Previous ordered from another store-the covers were fixed very weakly. With this product everything is perfect! You can safely take!
A***g –
The Print is not in the Middle, otherwise in.
A***v –
Nine days to Ulyanovsk. Great. Seller recommend.
J***e –
Impeccable and very fast shipments. Thank you.
N***k –
Good
V***m –
The order came almost for a month (not surprisingly due to the situation in the world). The quality is good, even was pleasantly surprised that such a large volume.
R***r –
Everything came quickly and intact. they are even more than I thought. they got up like relatives in Elantra and vortex. look good and do not now stick napkins where they went. thanks
M***m –
Quite fast. But the material written “push” could be better. But without it top
G***r –
Price cheap taste. buy in VE
Customer –
Everything came whole, all as in the picture. Delivery month. The main thing is that without coronovirus) 0) I advise you to buy)
D***a –
Excellent quality, came with a disassembled lid. She collected without problems. Very comfortable. Thank you.
I***v –
It came in a week, the packaging is normal, but everything is whole. In my very necessary car and practical thing. By the ratio of the price quality is beyond praise. Recommend!!!
V***v –
Everything is fine, delivery is fast, store recommend
S***n –
The product fully corresponds to the description. Came in for 3 weeks, the track was tracked.
N***w –
Great bucket. Made Solid. I recommend the store and the product.
A***v –
It came quickly to Krasnoyarsk. The product corresponds to the description. The packaging is weak, the package was opened, but the goods are not damaged. For your money, a normal trinket.
Y***v –
Better than it seems, in Rav 4 (2012) in the door card approached
R***r –
Everything came in time. Track tracked. Quality is good. I am pleased. Thank you store.
I***y –
Very comfortable trash can fits perfectly in the side door
D***s –
Delivery exactly month, very convenient bucket, I order not the first time.
J***i –
THE request took about 30 days to be delivered, the product looks Hardy, but not fit well the coaster door, was best embedded in central panel cups in front of exchange (car: nissan Versa/Sunny), is functional and has very details.
D***o –
Balder bucket) done well.
Customer –
Viskas Kaip aprašyta Toyota Verso puokei Tiko
A***n –
In VW Polo rose perfectly
A***v –
Delivery in 2 weeks. On Kashkay it got normal, but not tight. Not until he grumbles. In the door pocket does not fit
V***v –
It’s all here. All goods
C***g –
Received the items in good condition. Happy with puchase
P***r –
Very good quality. Fast delivery in two weeks came
V***v –
Everything is fine!
Customer –
I loved them, very good quality better than I imagined them
A***v –
Excellent thing I will order more.
F***r –
good
I***n –
In real life is cooler than in the photo. Thick plastic! Super recommend!
G***v –
Came very quickly three weeks product corresponds to the description of the upper part inserted tightly cover well spring loaded Thank you big store buy safely
N***t –
The product was generally liked, but it turned out to be too big on the West. If only in the side pocket at the door.
T***l –
Super urn, store well done
J***a –
Excellent urn)
Customer –
Ordered one for every vehicle. As described. Fits in cub holder. About 3 weeks delivery.
Customer –
Trash Super, plastic quality is not fragile. Came a whole, I recommend.
I***v –
Excellent trashcan for auto. Thick plastic. Not shaky. Does not stink. Pretty big. In door Skoda Fabia climbed without problems. Delivery month Ryazan standard шипингом. Think if not Christmas excitement then came faster.
R***r –
Cool bucket, long wanted such a thing in the car, so that the trash on the car did not roll Before Mo went a month Packed well, almost does not smell Mechanism works In Kiyu sportecj 3 came up With the store did not communicate
A***v –
Excellent quality, delivery about a month, all whole.
S***k –
Shipping 20 days. Match the description. Recommend store.
D***d –
exactly as described
Customer –
ok
M***v –
Good product. Seller recommended. Fast shipping and delivery.
L***n –
Same as the description, I arrive very fast
C***u –
Good
A***t –
Perfect as always m
A***a –
It fits perfectly for the Kona. Fast shipping in 13 days at home. Thank you
V***v –
Good, convenient garbage Cup. I’ll take it for the second time. The first served three years.
T***r –
arrived very fast. 30 days to Canada. love these little car garbage. I keep having to order more because I end up giving mine away because everybody loves them!
S***s –
good
M***z –
Bigger than expected, for European cars too much, but I will give you utility.
I***s –
Recommend
K***e –
The door and cup holder of Octavia A7 2014 is not completely included. I had to push the door. Well, the extreme is better than nothing. And so the quality is normal.
A***n –
Super
M***r –
Super as described
R***r –
On the appearance ordered, as it will show itself in operation, let’s see, the order was sent by the store quickly, it came also quickly, with the seller did not communicate, it was not necessary, I recommend the seller.
F***u –
Good quality parcel arrived pretty quickly in Odessa. Seller recommend
V***v –
Normal bucket.
A***s –
Dumpsters are cute. Delivery is almost two months. Quality is good, the price is just wonderful.
A***n –
Everything’s fine.
Customer –
Excellent quality, the goods are satisfied, to Grozny reached less than a month, I recommend
S***r –
looks good. very handy. thanks team
Customer –
Grate!
I***v –
Very cool urn, thank you
C***u –
Love it
A*** –
Delivery less than a month yuvao MSK. WME perfectly sets its function. In the pocket of the door Mitsubishi Outlander does not fit, only in the cup holder
O***o –
A good thing, in Solaris rose as a native, I do not regret, the store thanks
J***s –
Perfect. It fits very well into a t6, in splashback holes.
Y***v –
Hadn’t tried it yet, but look ok
D***v –
Finally came my containers for garbage))) with 4 attempts, but came) order paid delivery otherwise there is a great probability that they will not come. But the money was always properly returned, in the first three cases. In general, the expectation was worth it) satisfied)
C***e –
Had it a couple days. Looks like the pictures and the spring loaded door opens easy and closes well. For the price I paid, it was a good deal and I’m happy with it. Delivery took about a month to Canada.
A***n –
In Solaris, she stood in the cup holder perfectly.
A***v –
Class, it will be where to throw out what kind of napkin, or I shove different whines.
F***j –
Parfait
U***r –
Just as described. Works easily. Came really quickly. Thanks. Stay safe.
A***a –
Удобный стаканчик. Все понравилось
A***a –
Great baskets, all comply with the description, I’m satisfied.
M***m –
Nikel
F***o –
It fits perfectly into the car coasters, very practical for putting in papers, clinex or wrappers. Besides, thanks to her tapita, you can’t see the crap you put in.
S*** –
The door of Toyota Sai did not fit. I melted the building hairdryer and everything got up like a native. Any cup holders will come in.
J***a –
Good material
E***z –
Soo good!!
A***r –
Unfortunately this item didn’t arrive. Seller was helpful, answered quickly, I got refund. Yolu Store is recommended, I will definately re-order the trash can again. I hope to have more luck with the new order. 🙂
V***y –
In Lifan x 60 in the door came
O***v –
Useful thing. Everything came in whole and on time
D***v –
It was packed in a paper yellow bag with a puffy and itself in a bag. The lid is spring-loaded-this is undoubtedly a plus. In Kia Rio 4 generations stood only in the first cup holder, would like in the second, but it is bigger and it hangs there. Caustic does not smell anything, for such a price norms
E***v –
A good trash can, though the door on the fire does not freeze, in the central panel installed, a little dangling, but skolkhozil and now norms. The packing of the goods is soft, but nothing is damaged, the plastic is thick.
B***v –
Delivery to Hmao a little less than a month