Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of petsmaker.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
.
K***k –
At first you have to catch the trick, it’s like gelatinous. It works great, it doesn’t hurt the wall paint
O***n –
it took a long time but is a good product and the Communication wuth the store was good
M***a –
The parcel to the Kemerovo region was a month and a half. Tape is very good, sticky household is useful. Recommend product
B***a –
Tape the LEPI after ubródzeniu and washing LEPI is on to something which the moves should be good
M***o –
It came a lot of anyes from the estimate.
G***n –
Very good
B***K –
thanks
V***i –
Everything matches. Shipping in 39 days. How to glue-write later…
R***r –
The parcel came 6 weeks before Penza. I did not try the case.
K***n –
Very satisfied Adhesion yet ^^
A***a –
Good thing. Paintings hold, toys on the walls too. Hook Metal Large for towels also holds. No writing during operation. I will order more
N***a –
Scotch came in a month, everything is as described. I have not tried it yet, then I will add a review later, as I will check.
J***a –
Order 9/1/2020 and received 20/2/2020 is according to the, description, it is missing to prove if it is as they say
A***k –
Zdovolenii yakistyu. Yes, I do. Delivered to Kiev city.
Customer –
The order is received, corresponds to the claimed. Shipping is very long, more than two months
P***p –
I arrive in 1 month app, has very good adhesion, meets your goal, what if I don’t think can be 100% reusable since trying to Take off as it has very good adhesion is deformed or broken when taking off from a surface such as ceramics or walls very smooth but performs its function very well, I recommend it 100%
Y***o –
Didn’t try it out yet
S***v –
The order came for 23 days. Took it, Shob was. Not yet.
S***v –
Delivery took 2 months. Tape is glued, holds. We need time testing.
A*** –
As described. Haven’t used yet anyways. We’ll see how that pans out.
A***d –
Ordered 14.12 received 24.01 The product is satisfied! Excellent adhesive tape, very sticky and strong, stretches, which is good for thin glued parts, for example. We took the smallest size for the test, next time we will definitely take more. Very well glued various types of surfaces, from the last glued the furniture edge, since I did not find glue, but this miracle tape helped out) In general, definitely recommend!
R***r –
Ordered 27.01.20 received 17.02.20 Moscow. packed just in a package. The tape in the case has not yet tried.
A***i –
I have not yet tried but it seems very durable.
Y***n –
Still use this but thought than shorter length four elements generously hit the identity is lengthen please order
K***r –
So take long expected without external fast shipping stuff like austria elements
D***v –
Bought in order to outweigh the clock in the bathroom. Moderately sticky. Keeps normal. It takes off after a time without problems. One nuance-if you unstuck, then all-take the next piece. The old one will doubt and stretch. Such a feature. Different from our white and black. Ours holds stronger, but it is also harder to remove. In short, for each task you need your own and for my this came up perfectly!
N***a –
Hung on a small piece of Scotch heavy attribute. Let’s see how long it takes. At first glance is very reliable fixed. I did not communicate with the store.
F***r –
The parcel came to Omsk in 20 days. Not much, but enough to check. The base is thick and soft. On the tile is glued tightly! In the photo 2, the tape length of 5 cm, withstands the tablet very easily. In photo 3, the tape 1,5 cm easily withstands the bottle 250 ml. In general, the experimental purchase is satisfied. Seller thanks!
M***a –
Thx. The Mayan long time also nunggu his ..
V***o –
Stuck my external HDD to iMac. Don’t think it’s going to come off any day until I take it off myself.
P*** –
Useful item. Quick delivery.
Customer –
The goods came for a month, everything, as in the description. Not yet tested. I liked everything. Seller recommend
A***o –
A good tape, Mats keep in place even when cleaning with a vacuum cleaner. Thank you! If necessary, I will order more!
Customer –
Good product!!!
Customer –
Days only on arrival.
Customer –
Just got them. Everything look good. Didnot use yet. Thanks
I***k –
I bought it to glue it with an extender Xiaomi. Double-sided tape did not help, the extension cord fell for several hours, the tape did not withstand. But this special Scotch was very helpful! It’s been holding tight for 4 days. Glued to the flat surface of the bed, it is very sticky, but it can be easily removed from the surface.
Customer –
Stuck a GPS stand in a rented car. the connection is sturdy and at the same time easy-detachable. there’s no sign of a normal Scotch. the package arrived very quickly. happy with the purchase. I recommend the product and the store. i’ll order more for my son and friends.
L***a –
Great product for anyone fix products anywhere, recommend buying. Took a month and a half to get in my home.
V***h –
Cool thing! The mat on the stairs stuck well and without harm to the Wood
F***r –
Holds even heavier things very well on the wall and keeps floormats on their place
K***o –
Like
Customer –
I will try to add a tip.
V***k –
A little late but finally came I recommend these 3 habits work very well.
G***n –
very good stuff, I recommend this store and his products!
M***m –
It has taken a long time to arrive, but for now is doing his duty
Customer –
Interesting Velcro. We will try to glue to the wall an acoustic foam rubber without the use of hot melt.
R***k –
Super store, quickly delivery to Czech republic. Thank you.
S***c –
Thank you,is very strong!
L***a –
Thank you, delivered quickly! How glue has not yet tried.
K***o –
I ordered 15.01. Took 5.03. Not yet tried
G***Y –
Excellent tape, adhesive, stick everywhere and to everything, just fire
S***s –
Difficult to check the length of tape car it is adhesive but I just to test with a bottle and two lightweight Frames, they don’t shake the wall and they stand well. I’ll heavier tester with something like a shelf eg
N***n –
As stated from the store. Shipping long
D***t –
it was a bit hard to use at first as the first piece I cut stuck together and when trying to separate it, it hot holes in it and broke, Aldo found that you only need a small pieces seams to be very strong at the moment time will tell, have use to stick a pi zero behind my monitor and a pi b+ behind my TV also to stick an extension plugs to the wall
A***v –
I did not expect that this adhesive tape will hold so firmly. Glued the silicone corner to the corner of the bedside table with a small strip of this tape, usually the child takes it off for a minute, and with this tape did not sway. Holds for about a month, but small does not leave attempts to remove the unwanted thing from the bedside table. Adhesive tape satisfied
J***g –
ì«€ gain ì«€ is full of well stick well dropping Okey
R***n –
It took some long, but even on a wall with structure remains the paste. This camera hangs already some weeks on this socket with the tape (good degreasing advance) Also the cable sits on a few places with a narrow backtack stuck stuck (Picture 3). You see there’s nothing. Very satisfied
M***s –
Good tape exactly same LS the expensive of strongetape. nl by Mollie
L***A –
I arrive in less than a month, it really sticks strong holds well, two-sided adhesive tape recommended!
L***l –
Cool Scotch. it’s over. I ordered more. I’m looking forward to it.
R***z –
50 days to arrive. Good communication with the store. Still haven’t tested the product
K***o –
Delivery time is 18 days from order to receipt by post. Packaging is a single-layer outer package and again a single-layer package, which can be called a technological packaging. Since the end walls of the roll are also very sticky, from this container it was not possible to get neatly: you will peel off on one side, as immediately the other end sticks. Torn, put in another, larger package for easy delivery. Externally, the description corresponds to all parameters, there is a slight smell. I hope it disappears. The track was tracked, but not very detailed. While I think, on what would test the tape, because I took about the stock, on the principle of “what would it be!” the results of the actual tests will inform later. While everyone is happy, I recommend the store. By the way, he did not communicate with him, there was no reason.
A***n –
Delivery month to Moscow region. The description corresponds, the tests were not conducted.
Customer –
The parcel was 20-25 days, packed well, no damage. I haven’t actually tried it yet. How much securely holds, I will refuse when I check.
B***n –
excellent product quick delivery Thank you
C***a –
I haven’t tried it yet, but it’s very sticky. It is necessary to store in a bag-from the ends sticks to everything and everything)) I came from the edge deformed a little, but, I think, not critical.
I***a –
Looks good. Haven’t tried yet. Hope it will work good as well. Thanks
N***o –
The order was long, more than a month. Double-sided tape. Pasted on the mat in the bathroom, so as not to slip. Holding on. The order is satisfied.
A***n –
The tape came lightning fast, for 2 weeks! She took 5 meters of 3 cm wide and 1mm thick. The quality is super, very very adhesive! Thank you store! I recommend to order 🙂
J***m –
Thickness 1mm seems to be thin Arthur 2mm for old Material purchase, Devon commodity wholesale nano gel because Thickness good high adhesion wholesale Okey Yet tear off den attached to pussy do okay okay Make you satisfied
T***i –
Article quickly send very well packaged very good communication with the store perfect seller the article works perfectly on all surfaces as indicated
H***d –
the perfect sticker for every thing
E***r –
There best article as I have order really super useful and glue hyper though fortunately this purchase!!! !! I m’en serves for ma decoration for my cable condole on plastered really I recommend!! It is super thick!
S***J –
It came until I checked the stickiness! Glue smells strong
V***v –
Sticky only pulls strongly for the second time probably do not stick, and so the norms
A***n –
Holds strong! Took Off, washed, again pasted-already holds weaker. Because not much reusable. Adhesive does not leave on the surface, it is definitely a plus. Recommend!
S***s –
The tape is really realy really sticky, but leaves no resedue. Wow this product is great, absolutely recommended!!!
C***n –
NEW STUFF TO. PACKING IS OK. THANKS.
P***p –
Kind of like the description
S***v –
All super. All in the description. Thank you. 5 + + + + +
Customer –
It’s on time. With the store to communicate did not have to glue great
Customer –
Delivery fast, no tracking, packed in normal black package, have not tried yet, I will add feedback.
P***H –
* ;&# * ;&# * ;&# * ;&# * ;&# * Good material Good store Receive order in 44 days in Netherlands. * ;&# * ;&# * ;&# * ;&# * ;&# *
U***. –
The product came in a month and it is very good but the tape is little bit misplaced on the roll. It isn’t a problem for me but the tape is very good!
S***r –
Article true to description stick very well it really ingenious I recommend. Took a month jusqu’Ã u Netherlands
P***e –
Super Merci
F***e –
Order received.
K***l –
Well received it. Well can be used together.
I***o –
It came quickly. Stuck the hook, like holding. On the account of repeated plywood I doubt.
S***t –
Everything is well packed well has reached without gravy as I try to write off
N***a –
We haven’t tried the case yet. Delivery is fast. It was not necessary to communicate with the store.
G***i –
Arrived in good condition. No instructions, but that was no problem. Tested using fairly heavy item. After 15 minutes, tape is still holding item. Will post results in few days once have had time to test further
O***i –
Great Scotch. I stuck it with something I couldn’t stick it with other tape for a long time
I***V –
Reached the Sverdlovsk region for a month. Everything is fine, as stated. Glue normally, especially on a smooth surface. Thank you store!
G***a –
Had no contact with the store was not necessary.
P***m –
Product complies with the description. Delivery after the deadline. More feedback on tape after use
D***l –
34days.ok.
F***i –
Fast delivery, this is 30mm and 2m length and product is as described, quality still has to be tested. I will update if quality is bad. I recommend this store. Thanks
B***b –
Wall is still writing did not. Bar wipe is well known for writing. But when tape tear.